Chapter 14
Open University of the United Kingdom

Category: Distance teaching university

Country: United Kingdom

Location: Milton Keynes

Language of instruction: English

Welton Hell, Milton Keynes,
United Kingdom.
Telephone 0044 1908 74066
http://www.open.ac.uk

Official Status

The Open University was created by Royal Charter in 1969 and enrolled its first students in 1971. The executive head is the vice-chancellor, assisted by four pro-vice-chancellors. Like other British universities it has a bi-cameral government structure. The council is the executive governing body and is chaired by the pro-chancellor. The senate, which determines academic policy, is chaired by the vice-chancellor.

The Open University was established as an independent and autonomous institution authorised to confer its own degrees and undertake professional training.

The superb contribution of the OUUK to the provision of VET in the UK is best understood by an analysis of these figures:
Year
Applications
Cumulative
Initial registration
Cumulative
1971
40,817
24,220
24,220
1972
34,222
75,039
20,501
44,721
1973
30,414
105,433
16,895
61,616
1974
34,017
139,470
14,976
76,592
1975
49,550
189,020
20,145
96,637
1976
51,450
240,470
17,159
113,796
1977
48,252
288,722
20,097
133,893
1978
42,833
331,555
21,000
154,893
1979
40,235
371,790
21,140
176,033
1980
45,125
419,444
19,448
195,481
1981
42,373
461,817
20,332
214,813
1982
45,667
507,484
25,311
241,124
1983
43,332
550,816
25,613
266,737
1984
41,495
592,311
21,591
288,328
1984
49,691
592,311
21,591
288,328
1985
49,691
642,002
19,366
307,694
1986
56,820
698,079
20,147
327,861
1987
56,336
814,235
25,041
375,318
1989
56,314
870,549
23,023
398,341
1990
54,852
925,401
24,240
422,581
1991
62,989
988,390
25,164
447,745
1992
68,109
1,056,499
27,608
475,353
1993
63,054
1,119,553
29,527
564,880
1994
67,467
1,187,020
33,612
538,492

Table : Enrolments in the Open University of the UK

These figures show that over 1,380,000 UK citizens have by 1997 actually applied for enrolment for a university degree at a distance at the Open University. As the OU does not accept applications from persons under 21, and as the enrolment figures drop down sharply after the age of 55 (even though the OU prides itself in its many degree students in their 70s and beyond), this is a remarkable percentage of a population of 55 million.

Its official status as a distance training provided has recently been described:

At the UKOU's inaugural ceremony in 1969, its first Chancellor expressed the aims of the University as being 'open as to people, open as to places, open as to methods, and, finally, open as to ideas'. Between that ceremony and the start of teaching in 1971, Britain had a change of government. Margaret Thatcher, the incoming Secretary of State for Education, had to defend the infant UKOU against colleagues in her party who would have strangled the project at birth. One of her arguments was that the UKOU had the potential to bring down the costs of higher education.

A quarter of a century later the UKOU can show considerable success in achieving the objectives set by its founders. Openness to people led to a 1995 student body numbering over 150,000 in degree credit courses and a further 60,000 working on non-assessed packs. Moreover, on almost any measure (e.g. gender, disability, ethnic origin, socio-economic background), the UKOU student body comes closer to reproducing the composition of the population at large than those of other UK universities.

In trying to be open to people the UKOU's most radical step was to remove all academic prerequisites for entry. In 1995 the proportion of new UKOU students without the conventional entry qualifications for UK universities was higher than ever. Each year this category accounts for one-third of the graduates of the UKOU, supporting Harold Wilson's conviction that, with proper teaching and support, access to success in higher education can be greatly expanded.

Training Provision : Courses

Three types of programmes are operated: undergraduate (leading to a BA, BA (Hons), BSc (Hons) degree), postgraduate (taught and research), and other areas of continuing education. A wide range of free-standing self-study packs is available, many covering professional updating, some on topics of general interest such as career development, the environment, art (paintings) and music.

The Open University's Business School is one of the largest providers of management training in Europe. Courses can lead to a professional certificate, professional diploma or MBA.

The OU is a major provider of courses and study packs for people working in education. Qualifications include certificates and diplomas and an MA in Education. There is also a part-time Postgraduate Certificate in Education programme for people wanting to enter teaching as a career. The OU is also piloting the use of the Internet and other communicating tools to deliver courses direct to students wherever they live.

Two major developments are in languages and law. French and German courses are available and will be followed by Spanish, and from 1998 studies for a Qualifying Law degree will be available through a collaboration with the College of Law.

The OU brochure Studying with the Open University lists the courses in these groupings:

To these must be added new developments in law and languages.

Training Provision : Certification

OU publications indicate:
Certificates and Diplomas
Most of the certificates and diplomas awarded by the Open University are the result of study in one of our training programmes. You will find these listed under Management, Health and Social Welfare, Education, Computing for Commerce and Industry and Manufacturing: Management and Technology. We also have some new diplomas that are made up of courses from the undergraduate programme. These have the advantage of taking less time to complete than a degree. Subjects already covered are: Pollution Control, Computing, Applied Social Sciences and European Humanities. We plan to add others, including a diploma in French.
BA and BSc degrees
For a BA or BSc degree you will have to apply for admission to the undergraduate programme. At present you do this by applying to study one of our five foundation courses. (If you then successfully apply for exemption from some OU study because of undergraduate-level work done elsewhere, you will be given the option to move straight onto a post-foundation course.) You choose further courses to complete your degree mainly from those listed under Arts, Science, Technology, Mathematics and Computing, Social Sciences and Environment.
Taught higher degrees
All Open University taught Master's degrees are studied part-time and externally. Although you have to show that you have the equivalent of at least a second-class honours degree before being accepted for a taught Master's degree, it is possible to reach this standard by studying in other Open University programmes, such as the undergraduate programme.

The University at present offers taught Master's degrees in Manufacturing: Management and Technology, Computing for Commerce and Industry, Management - an MBA and an MBA (Technology), Education and Mathematics. Details can be found under the appropriate subject headings.

Postgraduate Certificate in Education
This qualification is now in its second year and offers graduates an opportunity to obtain qualified teacher status through a combination of part-time study and full-time experience in schools.

Research

There are two schemes of study for research degrees: full-time, in which students work at the University's main campus at Walton Hall, at its Oxford Research Unit or at one of its Regional Centres; and part-time, for students who want to study and use research facilities in the area where they live. Qualifications available are B Phil, M Phil and PhD. The usual minimum entry requirement for a research degree is an upper-second class honours degree of a British university, or the equivalent. In most cases you are also expected to be resident in the United Kingdom.
Training Provision : Statistics
Statistics for the last three years at the Open University of the UK are :
Categories
1994/95
1995/96
1996/97
Degree students
110,383
113,021
115,445
Postgrad. Students
34,591
37,411
39,080
Validated Students
7,709
7,890
7,338
Non Credit course
5,093
3,653
2,163
Total
157,276
161,975
164,026
Sale of Packages 
56,361
49,343
50,142
 
Breakdown of students enrolled at the Open University
Student Distribution
1994/95
1995/96
UK students
England
112,642
114,033
Scotland
13,036
12,621
Wales
5,444
5,323
Northern Ireland
3,242
3,211
OUVS students (location unknown)
7,209
7,890
Non-UK EU
5,225
6,620
Non EU
10,478
12,277

Qualifications Awarded

1995
Cumulative 1971-1995
First degrees (BA/BSc)
12,611
185,421
Higher degrees (taught and research)
2,106
10,041
Professional & advanced diplomas & certificates 
9,257
27,753
Postgraduate diplomas and certificates
1,204
1,762
Validated awards (under/postgraduate)
2,791
6,430
All student-courses 

by academic subject category 

1994/95
1995/96
Subjects & professions allied to medicine 
6,520
6,697
Science
25,503
25,856
Engineering & technology
21,131
20,933
Built environment
63
109
Mathematical sciences, IT & computing
24,857
27,462
Business & management
27,722
29,905
Social sciences
23,299
21,905
Humanities
28,025
29,689
Art, design & performing arts
1,451
1,776
Education - ITT
3,600
3,815
Education 
12,178
13,636
Total (excludes all packs and items)
174,349
181,772
 

Other important statistics are: male 48%, female 52%

Students not qualified to enter another British university 34%

Students with disabilities 4.5% or over 7,000.

Training Provision : Finance

£1 = Ecu/euro1.5

The OU publishes the following data about its finances and students fees:

Table: Open University financial details
Finance
1995/96
Income
(£ millions)
%
Funding Council grants
122.1
56.9
Student fees and sales
74.4
34.7
Research grants and contracts
9.2
4.3
Other income
8.8
4.1
Total income
214.5
100
Expenditure 
Academic and research
60.9
28.3
Tuition and regional services
51.9
24.1
Operations (course production and distribution) 
25.5
11.9
BBC/OU Production Centre
12.9
6.0
Administration
36.7
17.1
Estates
14.9
6.9
Other
12.3
5.7
Total expenditure
215.1
100
 
UK Fees 1996 
Undergraduate course (60 credit points) £288
Undergraduate residential school (one week)  £199
Professional & postgraduate courses £230 to £2,050
Taught masters degree courses £193 to £2,350 
OU research degree
Part-time
£322 
Full-time (UK & Eire) 2,430 
Non-assessed packs and items £3 to £2,500 
Cost of Study to UK student (estimated average total)  1996 prices
BA and BSc £3,000
MBA degree £8,100
MA in Education degree £2,000 
Other taught masters £1,600 to £7,000 
Postgraduate diplomas  £1,135 to £5,600 
Degree courses: Student pay £288 for a module which lasts nine months. Usually one per year taken by a student.

Associate courses: This is more difficult to work out but a rough average would be £455.

Short courses: They could range from £600 for an education course to £1,000 for Certificate in Management Studies. An average figure may be £800.

Post graduate masters courses also vary a lot from £2,300 to £2,350 for an MBA. Based on information for other higher education establishments if might be reasonable to assume an average of £1,000.

Course Development Policies

The vice-chancellor describes the open university course development system:

It was put into perspective last week by the Education Correspondent of The Daily Telegraph, John Clare. In an article entitled Making the grade : the best universities and the rest, he divided Britain's universities into four divisions.

The First Division contains twenty-two universities. The OU now ranks number ten in that First Division.

Moreover, your learning has been judged excellent in Chemistry, Earth Sciences and Music. Back in the 1960s when the OU was being planned, many people said the OU wouldn't be able to teach these subjects at all. Today the official judgement is that we teach them excellently. Indeed, there is an even more striking statistic. If you count all the students in England studying these subjects in programmes that have been rated excellent, you will find that OU students are the majority. In other words, there are more students taking excellent-rated Music courses at the OU that in all other English universities put together.

Music and Earth Sciences happen to be subjects where we've achieved the highest quality ranking in research too. That's another remarkable story. Until 1992 the OU didn't get earmarked funds for research. Now we rank in the top third of universities by research income, and we climbed up a few more places in the table this year.

You all know that OUSA represents an increasingly large body of students overseas. More than 20,000 people are now taking OU courses in other countries - the equivalent of a fair-sized university in its own right. Outside Europe we serve these OU students through partnerships. The quality of those partnerships is crucial, for you also know that some maverick British institutions have been running programmes of dubious quality abroad, thereby damaging the reputation of all UK higher education.

The quality of the OU's partnerships was reviewed last year by the Higher Education Quality Council and received a very favourable assessment. Those partnerships are not all overseas. Soon after the government asked us to undertake initial teacher training it also asked the OU to carry on the function of the Council for National Academic Awards, the CNAA. OU Validation Services is now as big as a medium-sized university. In particular, it has dramatically increased the scale and scope of our Ph.D. programme and made the OU the leading awarding university for higher level vocational qualifications. The Higher Education Quality Council give this validation work a very clean bill of health too.

Courses are written by course teams. A first year course can have as many as twenty full-time OU or BBC staff assigned to it plus consultants. The course team designs a total learning package comprising printed materials, home experiment kits, BBC television programmes, audio and video cassettes, teaching strategies, and induction and training programmes for those who will tutor and counsel students enrolled in the course 3-10 years later.

Following early discussions on content and teaching strategies, responsibility for various parts or blocks of the course, and for script writing and kit composition is assigned to course authors. Several drafts of most materials are often produced, the later ones incorporating suggestions and criticisms made at meetings of the course team.

Student Support Services

The OUUK developed a particularly rich structure of student support services which was in many ways the central innovation of the system. The system, providing linking between materials and learning, included at least nine interlocking components, many of which were optional to the student. These structures came under the control of OUUK's Regional Tutorial Services Department and were described by Sewart as a 'continuity of concern for the student studying at a distance'. Guidance and support are needed at every stage in a student's career: before and at entry; during study; between courses; and at the end of a study programme. Learner support is both developmental and responsive: developmental guidance and support is concerned with students' overall progress, across all courses and study programmes; and with their educational, vocational and personal development as students. Responsive guidance and support involves providing effective responses to enquiries and student needs and problems as they arise.

The system of guidance and support in the UKOU has the following key features:

Pre-entry educational and vocational guidance: including diagnostic help, advice and information on a wide range of educational, practical and financial areas, and counselling to help prospective students make informed decisions about appropriate courses, qualifications and vocational options. The establishment of Enquiry and Admissions Services in all Regional Centres, staffed by professional advisers and skilled assistants, has been one of the major developments of the last 5 years in the Open University. In particular, people returning to learning after a gap - a very large proportion of OU students - need impartial advice and guidance on what to choose. The OU takes pride in its impartiality - its staff would never advise a prospective student to take one of our courses if they didn't feel it met their needs. Enquirers can discuss with our advisers their personal and vocational needs, the OU's study arrangements and range of courses, the level of study suitable for them, and any preparation that would help them. OU Enquiry Services produce guidance documents for prospective students and deal with thousands of queries every year, referring to other sources of advice or provision where appropriate.

Orientation into open learning methods: many OU students, even if they have recent experience of study, are unfamiliar with open learning methods. They will need guidance on these, so as to optimise the value gained from interactive texts, multi-media resources, tutorial and study groups and residential schools.

Basic preparation and development of study and learning skills and confidence: this is crucial for the growing number of students who enter the OU without the normal Higher Education entry qualifications as part of the OU's open entry policy, if they are to make academic progress. Helping students become independent learners is a key function of guidance and student support, and the OU offers a range of support through preparation and learning skills materials, packs, tutorials and workshops covering such areas as time management, essay writing, note-taking, examination techniques and numeracy.

Personal support for students throughout study: all students have access to tutorial, counselling and advisory staff with listening skills, empathy and expertise to help them deal with problems, clarify possible ways forward and make progress. The OU is a large and complex organisation and students must also have access to help with administrative difficulties.

Comprehensive educational and vocational guidance: this is needed if students' course choice and longer-term planning are to meet their often complex and changing requirements. Increasingly advice is needed on Credit Accumulation and Transfer and Vocational Qualifications. Over two-thirds of OU students have vocational reasons for studying, and the number of queries linking course and qualification choice with professional recognition and career planning is increasing. Such guidance needs to provide an accessible link to specialised services. On completion of a study programme, students need guidance on further study including higher degrees and professional qualifications.

Support for students with special requirements: in 1994 there were more than 5,000 disabled students following a course with the OU - more than in all other UK universities together. The OU offers an extensive support system for such students, and for those with other special requirements (such as examination anxiety, or geographical remoteness) based on the objective of enabling them to lead a full student life and to meet the University's academic requirements. Some of the features of this support are: audio-cassettes of brochures and course materials; talking calculators; information in large print; transcripts of television and radio broadcasts; personal induction loops; communication support at tutorials, day schools and residential schools; comb bound course units that open out flat to help with handling difficulties; residential study skills weekends for students with impaired sight or hearing; dyslexia support; assessment of Information Technology needs and loan of equipment; special examination facilities such as question papers in Braille or on cassette, extra time, an amanuensis and home examinations. This service continues to develop in line with new student populations and new technologies; as new requirements continue to be identified, new services are introduced. For example, language support initiatives are being piloted; and a new guide and staff development programme has been introduced for the support of the growing number of OU students who have mental health difficulties. In the area of technology, recent advances, some developed within the OU itself, have considerably enhanced the IT support available to disabled students.

Monitoring and support of student progress: the OU operates a student progress monitoring system based traditionally on the personal tutor and counsellor system, but increasingly in future likely to be supported through the implementation of a major new systems development, encompassing all student, tutor and counsellor records and providing the core information system for all staff; this will provide such information on-line and flexibly. The expectation is that this new system will enable the OU to intervene quickly with support where students are not making progress, and to plan and target its services more appropriately.

Employment

The OU provides employment for 11,500 staff:
Employment at the Open University of the UK
Staff Statistics  1996
Academic staff 913
Academic-related staff 1,013 
Other staff (secretaries, clerks, technicians)  1,776
BBC/OU Production Centre staff 225 
Associate lecturers 7,613 
Total 11,540

Plans for the future

The university's vice-chancellor depicts the future thus:

The challenges facings the UKOU arise from its success. Some are mirror images of the challenges facings the other mega-universities. Two examples are the production of courses by teams and the tutorial support system. Several other mega-universities are adopting these approaches because they lead to better courses and more successful students. However, the course team approach can be lengthy and expensive. One of the common criticisms of the UKOU made in the Funding Council's teaching assessment programme, even where it rated the UKOU's teaching in a discipline as excellent, was that courses took too long to produce and risked becoming dated during their lifetime. The tutorial support system is a key element in the UKOU's success. However, as we noted above, this system is difficult and costly to reproduce in other countries where the UKOU might like to operate.

The UKOU is eager to discover, in particular, whether the knowledge media can speed course production and provide tutorial support that is less geographically-bound. The University became famous for applying technology and media to higher education. Its intends to remain the leader in the field.

The most recent statistics paint the way to the future:

A Mega-University

The Open University is Britain's largest university. In 1997, some 7,500 new BA/BSc graduates and 5,400 honours graduates swelled the total numbers of OU graduates to 151,500 and honours graduates to 47,000. Undergraduate student numbers rose by 2.3% over 1995 and overall there were 111,270 undergraduate course registrations in 1996 and 10,589 taught higher degree course registrations.

Together with associate course students, those on professional updating courses and research degree students, 1996 saw a total of 210,000 student course registrations.

Undergraduate Students in 1996

Of the level-1 registrations for 1996, 50% were for Arts, Modern Languages and Social Science, and 49.2% for Mathematics, Science and Technology. However, this significant change was not continued at levels 2 and 3, so that viewed overall 51.4% of registrations were for Arts, Languages, Social Science, Education, Health and Social Welfare and inter-disciplinary studies, and 48.6% for Mathematics, Science and Technology courses, which is broadly similar to the situation in 1995.
Table Registration of new and continuing undergraduate courses in 1996
Level 1 Level 2  Level 3 Level 4  Other Total
Arts 5,732 11,107  6,286 452 23,577
Social Sciences 7,221 9,463 7,676 --  24,360
School of Education -- 2,861 374 -- 3,235
Health & Social Welfare --  326 -- --  326
Mathematics 5,252 7,635  5,223 411 18,521
Science 4,197 9,168  4,087 55 17,507
Technology 4,465 8,821  4,634 112 18,032
'U' Courses (cross-faculty) --  3,517 -- --  3,517
Languages 1,431 716  -- -- 48 2,195
Total 28,298  53,614 28,280  1,030 48 111,270
 

Postgraduate Students

The University had more than 37,000 post-graduate students in 1996. This included short courses, certificate and diploma programmes, research degrees and taught higher degrees.
Table: Taught Higher Degree Registrations 1996
New Students
Total Students
Student Courses
MA in Education
1,406
3,290
3,382
MBA
1,812
4,629
5,631
MBA (Technology Management)
298
353
406
MSc in Mathematics
55
186
215
MSc in CCI
83
83
83
MSc in M:MT
97
97
97
MA in Humanities
321
321
366
Doctorate in Education
327
400
409
Total
4,399
9,359
10,589
In 1996 a total of 4,399 new students registered for taught higher degree awards, compared to 3,262 in 1995. This increase is mainly due to the introduction of two new taught higher degree programmes: an MA in Humanities and a Doctorate in Education. The former is a new programme which will have a number of subject specific lines intended to allow students to specialise.

Finally, besides new initiatives in law and languages, there is a new focus on computing technologies and the knowledge media:

This year, 1997, some 30,000 Open University students have this equipment. That is about one fifth of the OU's 150,000 students, so this is still a minority, although numbers are growing fast. In nearly all cases the equipment that the 30,000 students have, allowed them to read and send text. Very few can receive or send audio or video through their personal computers even though, of course, it is now possible to circulate audio and video on the World Wide Web.

This means that if we want to use the full teaching advantages of multi-media technology we have to use them in a 'stand-alone' fashion, by providing students with CD-ROMs rather than making the material available on the Web. That, of course, poses another equipment problem, because not many OU students have high-performance CD-ROM players at home.

At the beginning of 1998 the OU will launch a new version of its first year science course. This course has made a large commitment to CD-ROM technology. Students will spend some 40 hours working with CD-ROM and we are very proud of the quality of those materials. However, because of the requirement to have a CD-ROM player the numbers of students registered in the course has dropped compared to this year. However, there will be about 3,000 students taking the course and we hope numbers will rise in subsequent years.