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Veröffentlichung unseres Beitrags zum "Review of the Strategic IT Benchmarking Literature" in der Zeitschrift "Information & Management"

Information and Management - The International Journal of Information Systems Theories and Applications

Wir freuen uns über die Veröffentlichung unseres Beitrags "Exploring the Path to Success: A Review of the Strategic IT Benchmarking Literature" in der Zeitschrift "Information & Management". Der Beitrag ist in der Printausgabe Band 53, Ausgabe 4, Juni 2016 erschienen.

Katharina Ebner, Nils Urbach, Benjamin Müller: Exploring the Path to Success: A Review of the Strategic IT Benchmarking Literature

Zusammenfassung: IT organizations use strategic IT benchmarking (SITBM) to revise IT strategies or perform internal marketing. Despite benchmarking’s long tradition, many SITBM initiatives do not reveal the desired outcomes. The vast body of knowledge on benchmarking and IT management does not help overcome the challenges of successful SITBM. We therefore synthesize existing research on IT management and benchmarking into a concept relationship map and derive future research avenues. We find that there is much literature on how to produce SITBM results. However, research does not explain how these results are transformed into outcome – essentially the problem many practitioners struggle with.