Dipl.-Kff. Katharina Hauptmann

Katharina Hauptmann Photo: Hardy Welsch

Email: katharina.hauptmann

Phone: +49 2331 987-4562

Room: A124, building 7

Teaching: 32791 Kundenbeziehungsmanagement and 31561 Dienstleistungskonzeptionen

Curriculum Vitae

Education
06/2020 Dipl.-Kff. Business Administration and Economics with a major in Service Management and minors in Marketing and Environmental Economics
FernUniversität in Hagen (D)
02/2015–06/2015 Freemover Exchange
St. Petersburg State University of Economics (UNECON) (RUS)
10/2010–10/2013 M. A. Conference Interpreting, English & French
Cologne University of Applied Sciences (D)
10/2006–07/2010 B. A. Languages and Business Studies with a major in International Business
Cologne University of Applied Sciences (D)
Maîtrise Internationale with a major in Applied Languages
Université Aix-en-Provence (F)
09/2008–05/2009 Freemover Exchange,
University of Limmerick (IRL)
Professional Experience
Since 01/2021 Research Assistant
Douglas Endowed Chair of Service Management
FernUniversität in Hagen (D)
10/2018–10/2020 Student Assistant
Douglas Endowed Chair of Service Management
FernUniversität in Hagen (D)
04/2017–01/2021 In-house Translator
TÜV Rheinland Energy GmbH, Cologne (D)
Since 10/2011 Free-lance Translator and Conference Interpreter
06/2014–02/2015 Project Manager
Rheinschrift Übersetzungen GbR, Cologne (D)
06/2009–09/2009 Junior In-House Translator (internship)
Comtec Translations, Leamington Spa (UK)

Scholarship

2010–2012: M. A. studies partly funded by NRW scholarship, Kölner Gymnasial- und Stiftungsfonds/Cologne University of Applied Sciences

Publications

Conference Proceedings

  • Hauptmann, Katharina / Fließ, Sabine (2022): Sustainability Practices: Decoupling from a Service Management Perspective, in: Proceedings of the QUIS17 - 17th International Research Symposium on Service Excellence in Management, January 12-14, Valencia, Spain.

Research Focus

  • To be announced shortly
DLM | 10.05.2024