B*IMA team presents three papers at the Pacific Asia Conference on Information Systems 2022


The team of the Chair of Business Administration, specifically Information Management was represented with three papers at the Pacific Asia Conference on Information Systems (PACIS) in July 2022.

The paper "The TIHP Framework – An Instrument for Measuring Quality of Hybrid Services" by Fabian Walke proposes a novel tool catered to the quality measurement of services that combine traditional and digital channels (as most public services do nowadays). The paper is a result of the project "Quality-centered eGovernment" in the new Research Institute Work - Education - Digitalization at FernUniversität in Hagen.

The paper "Gender and Perceived Privacy Risks in Technology Acceptance" by Jennifer Kendziorra adds a piece to the puzzle on how gender moderates the influence of perceived usefulness, ease of use, and perceived privacy risks on the intention to use mobile technology, Here specifically an urban mobile sensing app. The results, which surprisingly contrast with prior literature, suggest that context matters when researching the role of gender in technology acceptance.

The paper "Organization Structure Determinants of Information Technology Budgets" co-authored by Tammo Heuzeroth, Lennard Schlosser, Ruben Stroh and Prof. Winkler results from a collaboration with the Department of Digitalization, Copenhagen Business School. The student team leveraged data from the International BIT Survey to investigate structural determinants of the relative IT budget measured by revenue -- a key metric for any CIO ! The results show, amongst others, how increasing globalization is related to higher IT budgets.

Link to the Open Access publications of the chair.